In the age of digital transformation and hybrid work, a smart intranet is key to creating a connected, efficient, and inclusive employee experience. This session presents the rollout journey of a new intranet platform designed to connect employees across multiple independent businesses and roles — from office workers to field staff. Learn how the company implemented LumApps to unify communication, streamline daily tasks, and promote engagement through a personalized, AI-powered employee hub. With seamless integration into Microsoft 365 and Google Workspace, the platform becomes the central access point for news, collaboration, time-off requests, training, and more. You’ll hear real-world use cases, discover how to drive adoption and usage across a diverse employee base, and see how digital tools can support a consistent culture and efficient workflows — no matter where or how your teams work. In this session you will learn

• How to implement an AI-powered intranet to simplify workflows and improve productivity across all employee groups.
• How to use best practices to drive engagement and adoption of a digital workplace in complex, decentralized business environments.
• How to seamlessly connect frontline and desk-based workers with tools, communication, and learning in one central hub.