Sumathi Jayakumar is an Intranet user experience manager, leads intranet team at the Mayo Clinic, Rochester, Minnesota. Graduate from Saint Mary’s University in Health and Human Services Administration. Later with the specialized technology interest, involved in Intranet user research and usability studies. Has 20 years of experience working with health care organizations analysing systems and processes. Major role in continues improvement of intranet publishing with standards at Mayo Clinic. Mayo Clinic’s intranet won top10 intranets of 2014 award from Nielsen Norman Group. Specialized in systems analysis and user research for the on-going development of Institutional web infrastructure and publishing systems.

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year