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Speaker

Lubna Haj-Issa

Global Head Corporate Publications, Dufry

Lubna Haj Issa has over 25 years of experience in communications and has a background in both journalism and publishing. Since 2006, she has been working for the leading global travel retailer worldwide, the DUFRY Group headquartered in Basel, Switzerland – over a decade (2006 – 2016) in the position Head of Corporate Communications. Before that Lubna has worked for various PR agencies and the Perfumery Douglas, where she handled marketing and web-content management. As Public Relations Officer at the University Fachhochschule Gelsenkirchen she was responsible for PR and technology transfer. Her major subjects at the Ruhr University Bochum, Germany, were journalism, communications and mass media and as minor subjects oriental studies and international politics. In 1990 she received her Master’s degree. She also has a journalistic training for broadcasting and was journalist for Voice of Germany, Antenne Unna, Etablissement Radiodiffussion Télévision Tunisienne (ERTT), and Westdeutscher Rundfunk (WDR).

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Company

Dufry

Dufry is a global travel retailer with operations in 63 countries. Dufry operates around 2200 duty free and duty paid shops located at airports, cruise liners, seaports, and other touristic locations. Dufry provides its customers with prestigious brands from more than 1000 suppliers. Customers rely on the professional services of around 29000 Dufry employees. Dufry is globally active, with its corporate structure organized in four regions. The company works with local partners and adjust its offerings to the local habits of the customers. Dufry has been pursuing a strategy of profitable growth with focus on tourist destinations in emerging markets. Dufry Ltd is publicly listed in Switzerland. The subsidiary Dufry South America Ltd also has a separate listing in the Brazilian and Luxembourg stock exchanges.
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Intranet Reloaded Nordic 2026 is part of the Event Series. You can find more events here.
Date
September 27 – 29, 2026
Location
Phone
+49 (0)30 52 10 70 3 0
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