Joan is the Head of Technology Adoption Services, leading strategic IT adoption initiatives that help organizations embrace new tools like Microsoft Copilot, Microsoft 365, and other digital workplace technologies. With a background in Financial Controlling and Process Management, Joan brings a unique blend of business insight and change leadership to every project. Joan specializes in change management, stakeholder engagement, and cross-functional collaboration, always aiming to make technology adoption feel practical and aligned with business goals.

Danske Bank is the largest financial institution in Denmark and one of the most influential banks in the Nordic region. With millions of customers and over 150 years of experience, the bank is driving the future of banking through innovation, sustainability, and a strong commitment to making a real impact for people, businesses, and society.