This case study highlights the crucial role of managers as internal communication resources within organizations. It explores strategies for integrating managers into the communication framework and enhancing their skills. The article also addresses challenges in employee communication and offers insights into overcoming these hurdles.

In this presentation you will learn: 

• How does your organization ensure managers possess necessary communication skills?
• What strategies address diverse communication needs and bridge gaps between individuals?
• How have you integrated managers into your communication strategy, and what positive impacts have you observed?
• What communication challenges have you faced with employees, and how were they overcome?