From Tool to Transformation —We didn't just launch Copilot, we launched a new way of working

In this session you will learn

What does it take to move from pilot to real results?
How do you make adoption stick—so it’s not just an IT launch, but a business-owned transformation?
What are the invisible blockers that stall adoption—and how to tackle them?
How do you balance two tracks: general enablement for all users and deep, impact-led engagement to benefit business needs?

Joan Stolarczyk Horsted, Head of Technology Adoption at Danske Bank A/S